Shipping Policy
Shipping Policy
Last Updated: August 13, 2026
Thank you for shopping with Seekid. We aim to make shipping simple, transparent, and reliable.
Free Standard Shipping
Seekid provides free standard shipping on eligible orders and shipping destinations available through our checkout.
Unless otherwise stated at checkout, there is no additional standard shipping charge.
Order Processing
Orders are normally processed within:
1–2 business days
Order processing includes payment verification, order preparation, quality checks where applicable, and handoff to the shipping carrier.
Business days generally exclude weekends and public holidays.
Estimated Delivery Time
After your order has been processed, estimated standard delivery time is:
3–8 business days
Therefore, most orders are expected to arrive approximately 4–10 business days after the order is placed, although actual delivery times may vary.
Delivery estimates are not guaranteed.
Order Tracking
When tracking information is available, we will send it to the email address or other contact method associated with your order.
Please allow some time after receiving a tracking number for the carrier's tracking system to update.
Shipping Delays
Occasionally, orders may be delayed due to circumstances such as:
- Carrier disruptions;
- Severe weather;
- High seasonal demand;
- Public holidays;
- Customs or border processing where applicable;
- Transportation disruptions; or
- Other circumstances outside our reasonable control.
If we become aware that an order cannot be shipped within the time we represented when you placed your order, we will take appropriate steps, which may include notifying you about the delay and providing available options regarding the order.
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error in your shipping address, contact support@seekid.us as soon as possible.
We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has been handed to the carrier.
Failed or Undeliverable Deliveries
If a package cannot be delivered because of an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the shipment when required, additional shipping charges may apply if the package must be sent again.
Please contact us if your tracking information indicates a delivery problem.
Lost or Missing Packages
If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, contact:
Please provide your order number so we can investigate with the relevant shipping provider and assist you with an appropriate resolution.
Damaged Packages
If your order arrives damaged, please retain the packaging and contact us with photographs of the package and product.
We will review the issue and provide an appropriate solution under our Return and Refund Policy.
Customs, Duties, and Taxes
For destinations where customs duties, import taxes, or similar governmental charges apply, responsibility for such charges may depend on the destination and the terms displayed during checkout.
Any applicable charges collected by us will normally be shown at checkout. Charges imposed separately by local authorities or carriers may be the customer's responsibility unless otherwise stated.
Contact Us
For shipping questions:
Seekid Customer Support
Email: support@seekid.us
Phone: +1 608-954-2713